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Richard: On today’s show, it’s all about using smart technology to discover leaks and other problems in your air conditioning systems and water heaters, John.
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Show Open – 30 Seconds
John: Today, we’re gonna dive deep into the cutting-edge world of smart technology, Richard, and what it can do for your air conditioning and water heater systems, here in Houston.
Richard: Smart devices, such as water leak detection sensors, are revolutionizing home maintenance by providing real-time diagnostics and early detection of potential issues. These innovations enhance the efficiency and performance of your systems and offer peace of mind by alerting you to problems before they escalate into costly repairs, John.
John: Yep. We’re gonna discuss the latest trends in technologies in smart home diagnostics, including Nick’s new Smart VIP Maintenance Program. By signing on for Nick Smart VIP maintenance service, you can not only monitor the performance, track the energy usage, and have your HVAC plumbing, uh, systems inspected annually.
Richard: Before we get started, we got a short video that explains the basics of the Nick’s Smart VIP Maintenance Program.
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Audio From Smart VIP System Video:
Nick’s Smart VIP Maintenance Program featuring Nick’s Smart Monitoring.
To understand how Nick’s smart monitoring works, it’s helpful to understand some basics of air conditioning when cooling your home.
The system circulates the air from your living area past freezing cold coils, and then forces this cold air through the vents back into the living space. When heating your home, The opposite happens, with hot air exiting the vents after being heated by the furnace. Now, just because your system is running doesn’t mean it’s performing well. An unhealthy system uses more energy and has a shorter life expectancy. Together these can cost you thousands of dollars over the lifespan of your AC system.
Despite this fact, 80% of homeowners are doing nothing to maintain their systems, virtually guaranteeing an expensive breakdown, which seems to always happen at the most inconvenient time. That’s what makes Nick’s monitoring so powerful. We perform daily health checks with over 50,000 temperature and airflow readings every day.
The comfort sensor monitors the hot or cold air coming from your vents. Tracking the performance of the system allows us to detect small problems before they become costly repairs. The filter sensor tracks the lifespan of your air filters alerting you when they need to be changed.
Optimizing filter replacements can save you up to 15% on your energy bills. The water sensor guards against leaks and clogs that can cause catastrophic damage to your home.
These data signatures combined with system design parameters and machine learning allow us to confidently alert you when a fault occurs and predict when your system is headed for a serious breakdown.
With real-time alerts, our app lets you know when to change filters or schedule maintenance for your AC. At Nick’s, your comfort is our priority. Nick’s Smart VIP Maintenance Program featuring Nick’s Smart Monitoring, keeping your home comfortable.
Relax, we’re on the way.
Video Ends: (03:42)
Richard: As you can see, signing up for the Nick’s Smart VIP Maintenance Program offers several benefits to keep your home safe and comfortable with real-time monitoring, regular maintenance visits and cost savings. You’ll know that Nick’s has you covered.
John: So one, tell me how does it work?
Richard: Well, we come to your house, we put these smart sensors in and it monitors your whole system. Really, what a concept.
John: What does it monitor?
Richard: Monitors the health of your system.
John: Okay. Right.
Richard: Yeah. Monitors the filter and the life of it.
John: Thank God, ’cause I’m always changing mine at the wrong time.
Richard: Yeah, me too. Yeah.
John: Both of us.
Richard: And your water heater.
John: You never change yours.
Richard: Yeah, that’s, that’s also true.
John: The water heater too? Oh man. HVAC and the water heater. That’s right.
Richard: It’ll do the water heater.
John: That’s nice.
Richard: All encompassed under one. And what else do you get? You get nice reports.
John: Really?
Richard: Yeah. Tells you some really cool features.
John: Comes with the Nick’s App, right?
Richard: Comes with the Nick’s App. That’s right.
John: Where you can check it yourself if you want to.
Richard: That’s exactly right.
John: Yeah. I mean, look…
Richard: You can order your filters right there online.
John: It’s actually an amazing program. It really is. We, we’ve put a lot of, um, R & D into the back of this thing and, and really wanted to bring something special to our clientele. And I think this is something that’s gonna hit home. You know, you’re talking about self-monitoring, so you don’t have to do it anymore. You get alerts. We get alerts. We help you stay on top of, you know, things to hopefully catch ’em when they’re small before they turn into big, large, costly repairs.
Richard: Well, I was gonna say that, you know what the best thing about it is? It predicts breakdowns.
John: Yep.
Richard: Right? Now it’s not foolproof. It’s it’s not gonna tell you, oh, your system’s breaking down today or tomorrow, but it gives you a risk status. Because it’s taking pressures. And these pressures are creating, um, system failures, right? And it, and it’s got predictive analysis.
John: Yeah. Well, it’s all this smart stuff, right? It’s using AI to a degree, right. There’s algorithms and, and stuff that we probably can’t explain, you know, two guys like us, but, you know, someone else did and it’s amazing. And, uh, man, it’s, it’s really, really cutting edge. Right?
You know, and what’s great about it is in this day and age. You know, we did a previous show. Y’all might have seen it might have not. You know, the state of the economy, you want to be ahead of the game.
Richard: That’s right.
John: You know, and you should always wanna be that. You wanna be ahead of your repairs, not behind them. You know, um, you know, the, the small repair up front is a lot better than putting it off, and putting it off, and then you have some huge thing come in. And we always say this, it never happens at the right time.
Richard: That’s right.
John: Right. So it’s a lot better to be on top of this than not, you know, no matter how small, how little you know, this thing’s gonna show you how to do it. Um, so what’s this cost me?
Richard: Cheap.
John: Cheap?
Richard: Yeah. Cheap.
John: Inexpensive.
Richard: It’s $24.99.
John: Okay. That’s pretty reasonable.
Richard: But, we’re giving you our money back. So in reality it’s $14.99.
John: Yeah. So what Richard’s alluding to is, so it’s $24.99 a month per system. Uh, after the first, I believe it’s $10 a month for additional systems if you have more than one.
Richard: Right.
John: He’s talking about Nick’s Cash. Now what is Nick’s Cash?
So, when you get signed up, we give you a bonus, $150 Nick’s Cash, right, that you’re gonna get after 30 days of being…
Richard: That’s our money.
John: Yeah. That we’re giving to you. Yeah, that’s right. So, and you can use it for any service, any repair. There are a few exclusions, but for 99.9% of our price book, you can use it. Every month that you’re a member, you get an additional $10 that you get to stack up and you can save up.
So when those unsightly repairs come up, you got something to soften that blow.
Richard: And you know what’s great about it? Says it right there in your app.
John: Yeah. Oh yeah.
Richard: On your Nick’s App.
John: It counts it for you.
Richard: Yeah, it keeps up with it. Everything’s right there. You know your cash buildup. So when there is an issue, don’t wait. You get it fixed today because tomorrow it’ll cost more. Just the way it works.
John: And on top of that, what else are we giving ’em? We’re giving ’em 10% off.
Richard: Yeah.
John: Off all services and repairs. Think about that. So not only were we giving you the Nick’s Cash, you’re also getting 10% off of all those repairs that might be needed. There’s more. There’s more.
Richard: There’s more.
John: Lemme look in the Christmas bag. What’s down there? You get two HVAC visits per year. One plumbing visit per year. Any other visit unlimited free visits outside of the maintenance visit. Unlimited free visits.
Richard: During business hours.
John: During business hours. You have a problem. You call us during business hours, we come out at no charge for either service, HVAC or plumbing. We also do what?
Richard: We’re giving that to them?
John: Giving. Hey, free cola.
Richard: Wow.
John: Free. No cost.
Richard: I might have to sign up my house, ’cause I’m real bad at maintenance.
John: I have one, I have a Smart VIP at my house.
Richard: I’ve gotta get my, I gotta get our guys to come help me.
John: Right? But, uh, so also included another piece that we give you on the plumbing side is that if you request it, we’ll come camera your sewer line once per year, you know, obviously you have to have an accessible clean out, but we’ll do that courtesy as well. But yet there’s more.
Richard: And?
John: All our standard repairs come with a one year manufacturer, or I’m sorry, not the manufacturer, a workmanship warranty. All of ’em go from 90 days to one year automatically.
Richard: What a benefit. That’s a huge benefit.
John: Yeah, dude, here’s the thing. We are, in my mind, the premier plumbing and air conditioning company in Houston. Right? And, and not just my mind, I think a lot of our customers feel the same way.
This is our way of saying, Hey, we want you to take care of your home and make it as easy as possible on you. And when something does happen, you have these great benefits and savings to help soften that blow, you know, and, and take care of your home the way it should be taken care of.
Richard: Now I’d like to say that we just don’t have endless membership opportunies, right? We have a finite amount of memberships that we can actually service. Right?
John: Right. Yeah, that’s true.
Richard: So take advantage of it today. ’cause it will be closed. And the only way we can reopen that is to hire more people. Which at this point with this economy, I don’t know if we’re gonna do that. So right now we have, how many are we offering up to?
John: 10,000.
Richard: Two?
John: 10,000.
Richard: Why are we gonna do 10,000?
John: Because that’s how many we got.
Richard: Oh, geez.
John: I was gonna say a million, but I didn’t want you have a heart attack on the air. We’re gonna start small. 10,000’s the number.
Richard: Okay. Ten thousand is the number.
John: We’ve already sold 2,600.
Richard: Okay. So 2,600 active members right now?
John: Yep.
Richard: Okay, good.
John: So we’re on the way you, they need to get in now.
Richard: And this has only been out three months.
John: Yeah, they need to get in now.
Richard: Seriously, it’s only been out three months?
John: Yeah. We’re getting calls daily about it. So if this is your first time hearing about it, uh, definitely we have some information on our website. Um, you know, you could definitely go there. You could call into the office and get some more information. You can ask a technician if he’s at your home about it. Um, but yes, they, they are flying off the shelves. They, you know, it’s a very, very popular product.
Uh, I mean obviously why, you know, you got the real time data for your stuff. Actual, uh, actionable data points that you’re being given. Predictive maintenance, uh, monitors your indoor climate, your water heater detects leaks, which is huge for your air conditioning and your water. And then all the savings, the Nick’s Cash, the 10% off, unlimited free visits, your maintenance checks, you get the smartphone app, you get all these things. And that’s why it’s such a popular product. Why wouldn’t it be?
Richard: Yeah, we’re actually giving discounts off of products too.
John: Yeah. Oh yeah.
Richard: Yeah. Not just service. Products as well.
John: You get discounts off of our entire price book. There’s discounts associated with our entire price book.
Richard: Go find another company that does that.
John: No one. We’ve done the research. No one does it. No one not off the entire price book. We are the only. For sure. Well, all I gotta tell you is this. I’d, I’d get one sooner than later. ’cause they will be, we will run out.
Richard: Yeah. And I’m gonna have to have a conversation with John off air about the 10,000 and I wanna lower it to 2,000.
John: We’re already over that number. We’re already over that number. It’s gotta be at least three!
Richard: Maybe three.
John (Whispers): 10,000.
Richard: Well then you better hurry up and sign up. Because I’m wanting to close it!
John: You know what they say, don’t delay or overpay. Call Nicks today.
Richard: There you go. We’ll see you next time.
John: Wow.
Ursula: That was good.
Richard: 10,000? Did you see my face? I’m like, I wasn’t expecting that!
John: I didn’t want it to sound too small.
Richard: Why, we’re creating F.O.M.O.? We gotta create F.O.M.O.!
